Question 1

What types of trailer axles do you manufacture?

Accepted Answer

At WTM Trailers, we offer a wide variety of trailer axles designed to meet the specific needs of our customers. Our selection includes 2k, 3.5k, 5.2/6k, 7k, 8k trailer axles as well as a variety of parts. We use only heavy-duty steel components for superior strength and corrosion resistance. All of our axles are manufactured using the most advanced fabrication techniques available in order to provide superior performance, longevity, and reliability. Whether you're looking to fix up a small utility trailer, upgrade a trailer to haul more weight, or replace an axle on a heavy hauler, we have an axle that will fit your application. Browse our selection today to find the perfect solution for your trailer needs!

Question 2

Are your axles made from quality materials?

Accepted Answer

Absolutely! All of our trailer axles are made from heavy-duty steel components for superior strength and corrosion resistance. We use only the most advanced fabrication techniques available in order to provide superior performance, longevity, and reliability. Our fabrication process has also been proven to improve how a trailer tracks behind the tow vehicle, and reduces wear on tires. Our axles are designed to stand up to even the toughest of conditions, so you can trust they will last through even the roughest terrain. With WTM Trailers, you can be sure that your trailer is built with quality parts designed to last.

Question 3

Do you offer customization?

Accepted Answer

At WTM Trailers, we understand that each customer’s needs are unique. Because of this, we offer custom axle lengths, and can adjust the spring seat locations to fit the dimensions of your trailer. If you have any concerns about what to order to ensure your axle fits your application, contact us and we will help you find what you need to make sure your project runs smoothly.

Question 4

What is the maximum weight capacity for a trailer axle?

Accepted Answer

The maximum weight capacity for a trailer axle depends on the specific type and model of axle. Keep in mind that your axle needs to be adequately rated for the total weight of your loaded trailer as well as any additional items you may be carrying like hitches and other accessories. Contact us today and our team can help you find the right solution for your application!

Question 5

How do I install my trailer axle?

Accepted Answer

Installing a trailer axle is not difficult but it does require some technical knowledge. We recommend that you consult with a qualified mechanic or technician to ensure proper installation. They will be able to provide the necessary guidance and expertise needed in order to safely install your axle. Axles that are improperly installed, have the potential to cause damage resulting in severe injury or death.

Question 6

Download our WTM Trailers Warranty and Service Manual here!

Accepted Answer

We understand that finding the right axle for your needs can be a challenge. Our knowledgeable team is here to help! Contact us today and we will work with you to determine the best solution for your application.

Question 7

Do you ship axles internationally?

Accepted Answer

No. Not at this time. Please check back in the future, as this may change.

Question 8

Do you have any advice for maintaining my trailer axle?

Accepted Answer

Regular maintenance is key to keeping your trailer in top condition. We suggest that you check your axle regularly for signs of wear or damage such as rust, corrosion, or loose bolts. Additionally, make sure to lubricate the axle periodically using a quality grease designed specifically for trailers. This will help keep your axle running smoothly and prevent potential problems down the line. For further information please consult our service manual found in the link below.

Question 9

Are all parts included in the price quoted when ordering an axle?

Accepted Answer

Every axle application is different. Therefore, it is important to carefully select your options to ensure that the parts you need to install your axle are included in your purchase. For example, you may not want to replace your springs, but might require a new u-bolt kit if u-bolts needed to be cut to remove the axle. If you do wish to replace the springs, then additional parts will be needed. Ask us for help in determining what parts or part kits will best fit your application.

Question 10

How long does it typically take until an axle order is shipped after I place my order online or over the phone?

Accepted Answer

At WTM Trailers, we strive to get your order shipped as quickly as possible. Most orders are usually processed and shipped within 5-8 business days after your order is placed. We understand that you want to get your trailer back on the road as soon as possible, so we work hard to get it there!

Question 11

Where are you located?

Accepted Answer

Your axle will be made right at our facility in Dorr, Michigan. Dorr is in West Michigan about 20 mins South of Grand Rapids off of US131.

Question 12

How do I purchase the correct trailer axle, hub/drum?

Accepted Answer

The correct trailer axles and drums depend on your application. Please consult a technician if you are unsure about what your application is. If you know your application but are unsure what measurements are needed, look at the instructions below. They will show you how axle measurements are called out on our website, and how to tell what bolt pattern you have on your hubs. For further information or questions please contact us.

Question 13

How long have you been in business?

Accepted Answer

While WTM Trailers has been actively working in the trailer industry for approximately 4 years, our company designed and built fixturing and machines that have put over one million axles on the road, and has been a family owned business in manufacturing for 32 years.

Question 14

What is your item backorder policy?

Accepted Answer

In the event there is a circumstance beyond our control that would require your item(s) to be backordered, WTM Trailers will be in contact immediately once we become aware of the issue. We will work with each customer to determine the best course of action to get the product(s) shipped as soon as possible.

Question 15

Do you have a return policy?

Accepted Answer

Though we strive for 100% accuracy on orders, we may fall short at times. If by chance, you received the wrong product through no fault of your own, WTM Trailers will provide you with instructions on how to return your axle at no cost to you. If an axle was measured incorrectly, and you wish to exchange it for the correct one, the buyer is responsible for shipping. There are no returns or exchanges on custom axles, unless WTM Trailers is found responsible. Contact WTM Trailers with any questions or concerns about your axle(s) and we will gladly help guide you through correcting the situation.

FAQs

Frequently asked questions